Frequently asked questions to help you buy a voucher, a gift box or an item - BELLEVUE HOTEL & SPA
Are gift boxes sent immediately after purchase?
After your purchase, you will immediately receive your gift box in digital format. You can also choose to have a physical version delivered to your home. The recipient can then book their dates directly with our establishment BELLEVUE HOTEL & SPA.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in digital or physical format, and can be given for unique experiences such as stays, meals in our restaurants, or relaxation moments in our spa. All our gift boxes are available for the BELLEVUE HOTEL & SPA establishment.
Can the gift check be sent directly to the beneficiary without showing the amount?
The BELLEVUE HOTEL & SPA gift box can be sent directly to the recipient without mentioning the amount. To do this, select the 'Hide the amount' option when placing your order.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or to pick it up directly at our establishment during your order. The box is available in digital or physical version, depending on your preference, at our BELLEVUE HOTEL & SPA.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes and sent directly to the recipients, for a unique experience at BELLEVUE HOTEL & SPA.
How do I create a group fund and invite people?
To create a fund and invite people to contribute to the purchase of a gift box, select the dedicated option during your online order. You can then share the fund link via email or on social media. Participants can then add their contribution to offer an unforgettable experience at the Bellevue Hotel & Spa.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered at BELLEVUE HOTEL & SPA. You can select the amount that fits your budget from the available options, ranging from 60 € for spa access to 1,400 € for a luxury stay.
How can I log in to my account?
To access your account on our website, use your email address and password on the login page. If you have forgotten your password, use the reset option to create a new one. BELLEVUE HOTEL & SPA.
How can I empty my cart?
To empty your cart, go to the cart icon at the top right of the page and click on the 'Empty Cart' button to delete everything. Enjoy our online store to discover our BELLEVUE HOTEL & SPA gift boxes.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones so they can enjoy the unique experiences offered by the BELLEVUE HOTEL & SPA.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option at BELLEVUE HOTEL & SPA.
How do I purchase or give a gift box?
To offer a BELLEVUE HOTEL & SPA gift box, select your box, add it to your cart, and customize it with a message before finalizing your order. The recipient can then choose their dates and enjoy their experience at our establishment.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our BELLEVUE HOTEL & SPA gift boxes allow the recipient to choose from our various experiences, such as a stay, a gourmet dinner, or a spa day.
Can I modify or cancel my order?
Modifications or cancellations of your order depend on the conditions of the BELLEVUE HOTEL & SPA establishment. Each gift box offers a unique experience, such as an exceptional stay, a gourmet moment in our refined restaurants, or a day of well-being in our mountain spa. Details are specified at the time of purchase for customization according to your wishes.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. Our team will respond within a maximum of 48 business hours to assist you with your BELLEVUE HOTEL & SPA gift box.
Is the gift box customer service reachable by phone?
The customer service of BELLEVUE HOTEL & SPA is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also email us for any questions regarding your gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our BELLEVUE HOTEL & SPA website.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about the BELLEVUE HOTEL & SPA gift boxes. You can access it to get useful information about the booking terms and the services offered.
Is there a dedicated customer service for gift boxes?
BELLEVUE HOTEL & SPA offers a dedicated customer service to answer all your questions about your gift box, whether it's for information on services, availability, or booking terms.
Is there a dedicated FAQ for gift boxes?
Yes, this FAQ is specifically designed to guide you in using your BELLEVUE HOTEL & SPA gift box. You will find useful information about its validity, the included services, and much more.
Is spa access included in my gift box?
Access to the spa depends on the gift box you have received. The BELLEVUE HOTEL & SPA offers options such as afternoon access to the spa or relaxation moments combined with a meal.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has access to the same services as other guests at our establishment BELLEVUE HOTEL & SPA, according to the conditions of the chosen offer. Enjoy our spa, restaurants, and accommodations in an exceptional setting in the Aosta Valley.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find information about the stays, gourmet moments in our restaurants, and wellness experiences in our mountain spa at BELLEVUE HOTEL & SPA.
Is parking included in my gift box?
Parking is not included in the BELLEVUE HOTEL & SPA gift boxes. Please check the specific conditions of your gift box to confirm this information.
Is breakfast included in my gift box?
Breakfast is not included in the BELLEVUE HOTEL & SPA gift boxes. To enjoy this service, you can book it as an extra during your stay.
Is special attention given to the recipient of a gift box?
The recipient of a BELLEVUE HOTEL & SPA gift box will enjoy a unique and personalized experience, with high-end services such as access to the spa, gourmet moments in our restaurants, and stays in rooms or chalets with Alpine charm.
Is a welcome drink included in my gift box?
The presence of a welcome drink depends on the conditions of your gift box. Bellevue Hotel & Spa gift boxes often include a welcome drink to greet you at our establishment, BELLEVUE HOTEL & SPA.
Should we bring towels to the Spa?
Towels are provided by BELLEVUE HOTEL & SPA for your comfort during your spa visit.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your needs. Our gift boxes offer unique experiences at our BELLEVUE HOTEL & SPA establishment, ranging from exceptional stays to gourmet moments and wellness experiences.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital or paper format. The boxes are customizable and will be delivered to you immediately in digital format or at your home. Each recipient can then book their dates directly with our establishment BELLEVUE HOTEL & SPA.
Do you offer preferential rates for bulk purchases?
Discounted rates are offered for large quantity purchases, with a customized quote based on the ordered volume at BELLEVUE HOTEL & SPA.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for corporate committees, with preferential rates and customization options for exceptional moments at BELLEVUE HOTEL & SPA.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, please provide your order number and the new details. The update will be made according to the conditions of our establishment, BELLEVUE HOTEL & SPA.
How can I leave a review for my gift box?
You can share your feedback on your experience by logging into your customer account on our website. The terms may vary according to the conditions of your gift box, available at the time of your reservation at BELLEVUE HOTEL & SPA.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website. The opening hours of our online store are available directly on the homepage. BELLEVUE HOTEL & SPA.
Is there a dress code for the gift box?
The dress code at BELLEVUE HOTEL & SPA depends on the chosen experience. For the starred restaurant Le Petit Bellevue, elegant attire is recommended, while smart casual is appropriate for the other areas of the hotel.
From what age can I get a treatment?
The minimum age to receive a spa treatment at our BELLEVUE HOTEL & SPA establishment is 16 years old.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required. Recipients can book their dates directly with the establishment BELLEVUE HOTEL & SPA.
How can one access the hotel from the airport?
To reach the hotel from the airport, you can choose to take a taxi or rent a car. The BELLEVUE HOTEL & SPA is located in the charming Cogne valley, in the Aosta Valley, offering an exceptional natural setting for your stay.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is ensured at our BELLEVUE HOTEL & SPA, located in the heart of Parco Nazionale del Gran Paradiso.
Are pets allowed in the establishment?
The BELLEVUE HOTEL & SPA accepts pets, provided that the specific conditions of the hotel are respected.
Where can I find the menus?
The menus of the restaurants at BELLEVUE HOTEL & SPA are available directly on their website, where you can discover the gourmet options offered.
What are the hours of operation?
The spa hours at BELLEVUE HOTEL & SPA are from 10:00 AM to 4:00 PM for the pools and from 3:00 PM to 4:00 PM for the saunas and steam baths.
Is there parking available near the establishment?
BELLEVUE HOTEL & SPA has a nearby parking lot to facilitate your stay.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from BELLEVUE HOTEL & SPA are delivered by email or by mail according to your preference. You will receive a digital version immediately after your purchase, and you can also opt for physical delivery to your home.
Is postal delivery offered?
We offer postal shipping of our gift boxes. You can choose between an immediate digital delivery or a physical box delivered to your home, to offer a unique experience at Bellevue Hotel & Spa.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for exceptional experiences at BELLEVUE HOTEL & SPA. These boxes include stays, gourmet moments in our starred restaurants, and access to our mountain spa. For additional items, conditions are specified at the time of purchase of your box.
Is the gift box available in physical format?
Yes, our gift boxes are available in physical format, with the possibility to receive them at home. You can also choose a digital version for immediate delivery at our establishment BELLEVUE HOTEL & SPA.
Is the box presented in a neat packaging?
Yes, our BELLEVUE HOTEL & SPA gift boxes are carefully wrapped for an elegant and neat presentation, with a digital version sent immediately and a physical version available upon request.
Is the gift box available in a digital format (e-gift box)?
Yes, our gift boxes are available in a digital version. You can choose to have them delivered by email, which allows for immediate redemption. Take advantage of this convenient option to offer an unforgettable experience at BELLEVUE HOTEL & SPA.
Can the gift box be sent directly to the recipient?
You can have the gift box delivered directly to the recipient when placing your order at BELLEVUE HOTEL & SPA. The gift box can be sent in digital format or as a physical version, depending on your preference.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and delivery times vary depending on the destination. The gift boxes from BELLEVUE HOTEL & SPA allow you to enjoy exceptional moments at our establishment located in the Aosta Valley.
What are the delivery times for gift boxes by mail?
The gift boxes from BELLEVUE HOTEL & SPA are shipped within 24 to 48 hours after the order, depending on the destination. You will receive a digital version immediately after your purchase, and a physical version will be sent by mail as soon as possible.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. At BELLEVUE HOTEL & SPA, we guarantee immediate sending in digital format or home delivery according to your choice.
Is express delivery available?
Express delivery is available for the BELLEVUE HOTEL & SPA gift boxes. You will receive your gift box in digital format immediately after your purchase, or in physical format according to standard delivery times.
How can I track my order?
You can track your order by logging into your account on our website. Each Bellevue Hotel & Spa gift box is valid for one year from the date of purchase and can be used according to the availability of our BELLEVUE HOTEL & SPA establishment.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail during your order. The gift box is valid for unique experiences at BELLEVUE HOTEL & SPA.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is approximately 2 to 3 business days from the date of purchase, for delivery within metropolitan France. The gift voucher is sent in digital form, allowing the recipient to use it immediately at our establishment, BELLEVUE HOTEL & SPA.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at BELLEVUE HOTEL & SPA, your gift box remains valid. You can use it for a new reservation according to the conditions of our establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the BELLEVUE HOTEL & SPA establishment. The boxes are valid for a reservation in our restaurants, our spa, or for a stay, subject to availability and the specific conditions mentioned at the time of purchase.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of the BELLEVUE HOTEL & SPA establishment. You will be able to enjoy the experience of your choice among the various services offered, such as a relaxing moment at the spa or a dinner in one of our restaurants.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions of the BELLEVUE HOTEL & SPA establishment.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions specified at the time of purchase. You can enjoy moments of relaxation in our spa, which offers pools, saunas, salt caves, and personalized treatments at our BELLEVUE HOTEL & SPA establishment.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of your reservation at our BELLEVUE HOTEL & SPA establishment.
Is it possible to reschedule without fees with a gift box?
Date change is possible according to the conditions applicable to your gift box. The terms are specified during the booking at our establishment BELLEVUE HOTEL & SPA.
Can I convert my gift box into a gift card?
The gift boxes from BELLEVUE HOTEL & SPA cannot be converted into gift checks. They are designed to book a unique experience at our establishment, such as a stay, a meal in our starred restaurant, or a day of relaxation in our mountain spa.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
For special events like Valentine's Day, Christmas, or weddings, exclusive gift boxes are available at BELLEVUE HOTEL & SPA. Discover our online offers for unforgettable moments at our establishment.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, such as birthdays, weddings, or gatherings with friends, for unforgettable moments at BELLEVUE HOTEL & SPA.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes we offer are official and guaranteed without intermediaries. By purchasing directly from us, you benefit from the most advantageous rates and secure payment. Each box offers a unique experience at BELLEVUE HOTEL & SPA, whether it's for a stay, a gourmet meal, or a relaxing moment in our spa.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by our establishment BELLEVUE HOTEL & SPA. You can thus enjoy gourmet moments in our refined restaurants, wellness experiences in our mountain spa, or exceptional stays in our rooms and suites. The specific conditions of each box are specified at the time of purchase.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Service exchanges are possible depending on availability at the time of booking. For example, it is possible to replace a facial treatment with a massage at our BELLEVUE HOTEL & SPA establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a BELLEVUE HOTEL & SPA gift box. You can pay directly at the establishment securely.
Is online payment secure?
Online payment for your gift boxes is secure on our BELLEVUE HOTEL & SPA platform, ensuring the protection of your banking data.
Is payment via group or shared payment possible?
Payment via group or shared funds is not possible at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal according to the options offered during your order at BELLEVUE HOTEL & SPA.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our BELLEVUE HOTEL & SPA gift boxes are specially designed to offer a unique experience at our establishment, combining elegance, well-being, and gastronomy in the exceptional setting of the Aosta Valley.
Is it possible to pay in installments?
Payment in installments is possible according to the ordering conditions offered by our establishment BELLEVUE HOTEL & SPA.
Is the payment deducted immediately upon ordering?
When purchasing your gift box, the payment is deducted immediately. This ensures a secure reservation and a quick delivery of your gift box to our establishment, BELLEVUE HOTEL & SPA.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of BELLEVUE HOTEL & SPA gift boxes.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At BELLEVUE HOTEL & SPA, all your payments are secured by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
Your order history is accessible in your BELLEVUE HOTEL & SPA customer account. You will find all the necessary information regarding your gift box purchases there.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payment by credit card, PayPal, Apple Pay, and Google Pay for your gift box purchases. You benefit from secure payment directly with the BELLEVUE HOTEL & SPA establishment.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at BELLEVUE HOTEL & SPA. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
Yes, you can pay for your gift box with a Visa, Mastercard, or American Express credit card. At BELLEVUE HOTEL & SPA, we guarantee a secure and direct payment to our establishment.
Can a promotional code be used?
You can use a promotional code for your gift box order. Check its validity and usage in the terms and conditions of our establishment BELLEVUE HOTEL & SPA.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. Payments are secure and directly made to the establishment BELLEVUE HOTEL & SPA.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of BELLEVUE HOTEL & SPA.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your BELLEVUE HOTEL & SPA gift box during checkout. This message will be included with the gift box to add a personal touch to your BELLEVUE HOTEL & SPA gift.
Can we add options to your gift box offers?
The gift boxes from BELLEVUE HOTEL & SPA can be customized according to the available options, such as adding an extra night or a meal in one of our starred restaurants. Each box offers a unique experience, combining luxury, gastronomy, and well-being in the heart of nature.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options to enhance your BELLEVUE HOTEL & SPA gift box. You can choose the packaging during your online order for a neat and elegant postal delivery.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion, such as a birthday or a wedding. The gift boxes from BELLEVUE HOTEL & SPA are designed to offer exceptional moments, whether it's for a romantic getaway, a gastronomic experience, or a wellness day.
How do I request a refund for a gift box purchased online?
To request a refund for an online purchased gift box, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase at our BELLEVUE HOTEL & SPA establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, we can send you a duplicate subject to availability. This service is offered by our establishment BELLEVUE HOTEL & SPA.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded. The terms of use are specified at the time of purchase at BELLEVUE HOTEL & SPA.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a gift box for another one of equal or greater value, according to the conditions of BELLEVUE HOTEL & SPA.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to the gift boxes of BELLEVUE HOTEL & SPA, as they concern service provisions. These boxes are non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of BELLEVUE HOTEL & SPA.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, swift handling is ensured according to the terms of purchase. Our BELLEVUE HOTEL & SPA gift boxes offer exceptional moments in our establishment in the Aosta Valley, combining elegance, authenticity, and well-being.
Can I get a refund for a gift box if I change my mind after purchase?
Gift boxes purchased from BELLEVUE HOTEL & SPA are non-refundable once the purchase is made.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use the gift box before the expiration date, it can no longer be used. We recommend checking the establishment's conditions to find out about possible extension options at BELLEVUE HOTEL & SPA.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the BELLEVUE HOTEL & SPA establishment.
How can I redeem the cashback?
To use your gift box, follow the instructions indicated on it or on our website. The beneficiary can then book their dates directly with our establishment BELLEVUE HOTEL & SPA.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box purchased at BELLEVUE HOTEL & SPA depend on the specific conditions of the establishment. Each box is customizable and offers an exceptional moment in our mountain spa or in our refined restaurants, with a unique experience at the heart of Parco Nazionale del Gran Paradiso.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased at BELLEVUE HOTEL & SPA are generally neither exchangeable nor refundable. They offer a unique experience at our establishment, including exceptional stays, gourmet moments, and wellness experiences in our mountain spa.
Are there any dates excluded for gift boxes?
Some dates may be excluded for the BELLEVUE HOTEL & SPA gift boxes. Please check the available dates during your booking to fully enjoy your experience.
Is booking with a gift box subject to availability?
The reservation with a gift box is subject to the availability of BELLEVUE HOTEL & SPA. We recommend booking as soon as possible to enjoy your wellness or gastronomic experience in our mountain spa or refined restaurants.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at BELLEVUE HOTEL & SPA.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift voucher, you will need its number. This number is required to validate your reservation at BELLEVUE HOTEL & SPA.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the BELLEVUE HOTEL & SPA establishment. For an exceptional stay, you can choose between offers during the week or the weekend, such as a two-night stay in a superior room with spa and candlelit dinner.
Can I use my gift box on holidays?
The use of your gift box at BELLEVUE HOTEL & SPA may be subject to specific conditions on holidays. To check availability and make a reservation, it is advisable to verify the opening dates and any possible restrictions related to these periods.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the BELLEVUE HOTEL & SPA establishment. The beneficiary can choose their dates based on availability and enjoy a unique experience in our hotel.
Can I book online with my gift voucher?
To book with your gift voucher, the recipient can choose their dates directly with the BELLEVUE HOTEL & SPA establishment.
Can I make a reservation by phone with my gift box?
Telephone reservations are possible with your gift box at BELLEVUE HOTEL & SPA.
Can I make a reservation by email with my gift box?
Reservation by email with a gift box is possible at BELLEVUE HOTEL & SPA. The reservation terms are available on their official website.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of BELLEVUE HOTEL & SPA.
Does my gift box cover the entire service?
Your BELLEVUE HOTEL & SPA gift box covers the service mentioned on your exchange voucher. Any additional charges or options, such as extra spa treatments or dishes not included in the menu, are at your own expense.
Is my gift box personalized?
Your gift box is personalized, issued in the name of the beneficiary indicated at the time of purchase. It allows you to enjoy the services of our establishment BELLEVUE HOTEL & SPA, such as access to our mountain spa or a gastronomic experience in our refined restaurants.
Can my gift box be used all at once?
Your gift box can be used in one go. Please check the specific conditions of the establishment to confirm the terms of use at BELLEVUE HOTEL & SPA.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only at our establishment, BELLEVUE HOTEL & SPA, located in Cogne in the Aosta Valley. It allows you to enjoy our services, such as our mountain spa 'Les Sources du Grand Paradis' or our gourmet restaurants.
Is my gift box valid in only one establishment?
Your gift box is valid only for an experience at BELLEVUE HOTEL & SPA, located in the heart of Parco Nazionale del Gran Paradiso in the Aosta Valley. You can enjoy our elegant rooms, refined restaurants, and mountain spa.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and the conditions of the BELLEVUE HOTEL & SPA establishment.
Can someone else use my gift box?
The gift box is nominative and can only be used by the designated beneficiary. It allows you to enjoy the services of our establishment BELLEVUE HOTEL & SPA, such as access to our spa or a gastronomic experience in our restaurants.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the conditions of the BELLEVUE HOTEL & SPA establishment. The terms are specified on your box.
Is an ID required upon arrival when using a gift box?
Upon your arrival at BELLEVUE HOTEL & SPA, you may be asked to present an ID depending on the establishment's conditions.
Do you accept pets?
The presence of pets depends on the conditions of the BELLEVUE HOTEL & SPA establishment. We invite you to verify directly with the hotel or restaurant.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher at BELLEVUE HOTEL & SPA, log in to your account and follow the instructions on our website. This way, you can enjoy exceptional moments at our establishment, whether for a stay, a meal in our starred restaurant, or a day of relaxation in our spa.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can order as a guest, directly on our official BELLEVUE HOTEL & SPA website.
Is my gift card divisible? Can I use it multiple times?
The gift boxes from BELLEVUE HOTEL & SPA can be used in several occasions, depending on availability and the booking conditions of the establishment.
What are the check-in and check-out times?
The check-in and check-out times at BELLEVUE HOTEL & SPA are typically from 15:00 for check-in and until 11:00 for check-out. These times may vary depending on the type of stay chosen, we invite you to check them during your booking.
What services are included in a gift certificate?
The included services depend on the gift box chosen. You can enjoy our spa, our restaurants, or exceptional stays according to the offer selected at our BELLEVUE HOTEL & SPA establishment.
What is the difference between a gift box and a free amount voucher?
At BELLEVUE HOTEL & SPA, a gift box offers you a choice among predefined experiences, such as an overnight stay, a meal, or access to our spa. However, a voucher with a free amount allows you to pay for a service up to the chosen amount, for greater flexibility.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the reservation and usage terms of the services offered by the BELLEVUE HOTEL & SPA.
How do I use a gift box during booking?
To use your gift box, simply mention your unique code during booking. The recipient can choose their dates and enjoy the experience at BELLEVUE HOTEL & SPA.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary directly on your account. You will thus be able to offer an exceptional moment at our establishment BELLEVUE HOTEL & SPA.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the specific conditions of BELLEVUE HOTEL & SPA. These boxes offer unique experiences, such as stays in our elegant rooms, gourmet moments in our refined restaurants, and wellness moments in our mountain spa.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the BELLEVUE HOTEL & SPA establishment.
What is the validity period of a gift box?
The validity period of a Bellevue Hotel & Spa gift box is 1 to 3 years depending on the chosen offer. Each box allows you to enjoy an exceptional moment in our establishment, located in the heart of Parco Nazionale del Gran Paradiso.
Are children allowed?
BELLEVUE HOTEL & SPA welcomes children, offering a family-friendly experience in an exceptional mountain setting.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment will be required according to the conditions of BELLEVUE HOTEL & SPA.
Is the spa access private?
Access to the spa at BELLEVUE HOTEL & SPA is shared and not private. The spa offers several wellness areas accessible at specific times, such as pools, saunas, and salt caves.
What types of gift boxes do you offer?
We offer gift boxes for exceptional stays, gourmet moments in our refined restaurants, and wellness experiences in our mountain spa. You can give romantic nights, gastronomic getaways, or relaxation days in a unique natural setting, at BELLEVUE HOTEL & SPA.